Get in touch

We’re here to assist you with any questions or support you may need.

Office

Wintercircus
Lammerstraat 13
9000 Gent
Belgium
WAT (beta)
Rue Volta 6A
1050 Ixelles
Belgium

FAQs

Detailed answers to common questions about Contracto

What does Contracto actually do?

Contracto is the tender intelligence platform for construction and industrial contractors. It captures every incoming RFP — email, BOSA, client portals, SharePoint, Dropbox, SwissTransfer — scores go/no-go decisions, automates the repetitive admin around each package and flags every risk before you bid. One workspace, from the first email to the signed contract.

How is Contracto different from our ERP or CRM?

Contracto sits before your ERP or CRM. It handles the chaotic inbox-and-document work that happens before a project is even created. Once you decide to bid, Contracto pushes structured data into the tools you already use — so your ERP or CRM keeps doing what it does best.

Does Contracto work with BOSA and public e-procurement portals?

Yes. Contracto captures tenders from BOSA, regional e-procurement platforms, client portals, architect uploads, file-sharing links (SwissTransfer, SharePoint, Dropbox) and standard email — automatically. It classifies each package by sector, size and complexity so nothing sits forgotten in a shared inbox.

Can we pilot on a single project first?

Yes. Most customers start with a short paid pilot on one to three live tenders. It’s the fastest way to measure the impact on your review time and win rate before committing further.

Can we use our own rules, fields and playbooks?

Yes. Every field Contracto extracts, every rule it uses to classify tenders and every check it runs on documents is fully customizable. Your own templates, priorities and internal guidelines are the starting point — not the other way around.

What languages does Contracto read?

French, Dutch, English and German — plus mixed-language tender packages, which are common on European construction projects. Your team receives insights in the language it works in, even when the source documents are in another.

What happens to emails and attachments we forward to Contracto?

They land in your private workspace, visible only to your team. Data is hosted and processed in the European Union, encrypted in transit and at rest. We do not share your data with third parties and never use it to train public AI models.

Is Contracto secure and GDPR-compliant?

Yes. Full GDPR compliance, EU-only hosting, encryption everywhere. Your team can review our DPA before signing, and we’re happy to walk your IT team through the security architecture.

How is pricing structured?

Per lead — you pay based on the volume of tenders Contracto processes, not on the number of seats. Your whole team uses the platform, and the price scales with actual pipeline activity. We quote after a short discovery call, once we’ve scoped your pipeline.